The following steps apply if you encounter the following error when trying to watch a Blrt in the web player:
Native Client plugin disabled
Follow the steps below to re-enable the Native Client plugin and fix the issue:
- First, make sure to save any unsaved work in Google Chrome.
- Navigate to "chrome://plugins/" in the address bar.
- Find the "Native Client" plugin in the list. Click Enable.
- Refresh the tab with the Blrt Web Player. It should start working immediately.
If the problem persists contact us at Blrt Support via the "Help" tab in the app menu, on the web at help.blrt.com, or via email at firstname.lastname@example.org.