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  1. A1.1 How do I change my display name?

  2. A1.3 How do I change my industry?

  3. A1.4 I don't see my industry listed. What should I do?

  4. A1.5 How do I change my organisation?

  5. A1.6 How do I change my password?

  6. A1.7 How do I delete my Blrt account?

  7. A1.8 I forgot my password. What should I do?

  8. A1.9 How do I change my profile picture?

  9. A2.1 How do I change my Email Address?

  10. A2.2 Can I add multiple email addresses to my Blrt account?

  11. A2.3 How do I change my email notifications?

  12. A2.4 Can I select which notifications I would like to receive?

  13. A2.5 How do I opt in or out of sending crash reporting data to Blrt?

  14. A3.1 Where can I find my Blrt account information?

  15. A3.10 What are the benefits of Blrt Premium vs Blrt Basic?

  16. A3.11 How do I activate my 30 day free trial of Blrt Premium?

  17. A3.12 How do I upgrade to Blrt Premium?

  18. A3.13 How can I check when my premium account will expire?

  19. A3.14 How do I check which version of Blrt I am currently using?

  20. A3.15 How do I check the maximum number of images I can use in a Blrt?

  21. A3.2 How do I check the maximum amount of time I have to record a Blrt?

  22. A3.3 How do I check the maximum number of people I can have in one Blrt conversation?

  23. A3.4 How do I know the maximum amount of media storage I have per Blrt?

  24. A3.5 How do I check the resolution of images used in my Blrts?

  25. A3.6 How do I check the maximum number of PDF pages I can use in a Blrt?

  26. A3.7 How do I connect my Blrt account to my Facebook account?

  27. A3.8 How do I block other Blrt users?

  28. A3.9 How do I log out of Blrt?

  29. A4.1 Where can I find my billing information?

  30. B1.1 How do I start a new Blrt?

  31. B1.10 How do I move to the next page while recording a Blrt?

  32. B1.11 Can I begin a Blrt from the web?

  33. B1.12 How do I start a Blrt from a computer?

  34. B1.13 Can I create a Blrt offline?

  35. B1.2 How do I start recording my Blrt?

  36. B1.3 How do I pause my Blrt when recording?

  37. B1.4 How do I erase and restart a Blrt in progress?

  38. B1.5 How do I stop and save my Blrt I have finished recording?

  39. B1.6 How do I exit a Blrt recording?

  40. B1.7 Can I Blrt with specific pages of a document?

  41. B1.8 How do I zoom in on or out of an image?

  42. B1.9 How do I move an image/page of my Blrt while I am recording?

  43. B2.1 How do I import a PDF?

  44. B2.10 How do I add a screenshot to my Blrt?

  45. B2.11 How do I add a website to my Blrt?

  46. B2.12 How do I add files from a computer to a Blrt?

  47. B2.13 How do I duplicate an image/page in my Blrt?

  48. B2.14 How do I delete pages from my Blrt?

  49. B2.15 How do I capture a portion of a Blrt I just viewed?

  50. B2.2 How do I add images from my devices photo gallery?

  51. B2.3 How do I add an image from Dropbox?

  52. B2.4 How do I add an image from the Cloud?

  53. B2.5 How do I add an image from Google Drive?

  54. B2.6 How do I copy and paste an image into my Blrt?

  55. B2.7 How do I upload an image using its URL?

  56. B2.8 How do I use templates in my Blrts?

  57. B2.9 How do I capture and add an image from my devices camera?

  58. B3.1 What are the tools and how can I best use them?

  59. B3.10 How do I hide the left side toolbar before and/or during recording my blrt?

  60. B3.11 What does the cog to the left or right of a Blrt do?

  61. B3.12 What is the funnel icon to the right of the search field for?

  62. B3.13 What does a cloud icon with a check mark in the centre mean to the right of my Blrt conversation?

  63. B3.14 What does a dotted red cloud icon mean to the right of my Blrt conversation?

  64. B3.15 What does a grey dotted could icon mean to the right of my Blrt conversation?

  65. B3.16 Can I hide pages from my Blrt?

  66. B3.17 What does the cog in the lower left corner of added pages do?

  67. B3.18 What is the line tool best used for?

  68. B3.2 What is the pencil tool best used for?

  69. B3.3 What is the pointer tool best used for?

  70. B3.4 What is the circle tool best used for?

  71. B3.5 What is the rectangle tool best used for?

  72. B3.6 How do I change the colour of the tool I am using?

  73. B3.7 How do I change the size/width of the line made by the pencil, circle, and rectangle tools?

  74. B3.8 How do I undo or redo markings made with the tools?

  75. B3.9 How do I switch between tools while recording?

  76. B4.1 How do I save my finished Blrt?

  77. B4.10 Can I share a link to my Blrt conversation with an unregistered user?

  78. B4.11 Can I add an unregistered user to my Blrt conversation?

  79. B4.12 Can I rename a Blrt once it has been saved?

  80. B4.13 How do I allow others in my Blrt conversation to add people?

  81. B4.14 What are tags? How do I best use them?

  82. B4.15 How do I edit the current tags on my Blrt conversation?

  83. B4.16 What is the difference between and public Blrt and a private Blrt?

  84. B4.17 Once a Blrt is private am I able to make it public?

  85. B4.18 Once a Blrt is public am I able to make it private?

  86. B4.19 How do I enable public Blrts in a private Blrt conversation?

  87. B4.2 How do I add people to my Blrt conversation?

  88. B4.20 I can't see one of my flagged conversations.

  89. B4.20 I can't see one of my flagged conversations.

  90. B4.21 How do I turn conversation email notifications on or off?

  91. B4.22 How do I turn conversation push notifications on or off?

  92. B4.23 How do I archive a Blrt?

  93. B4.24 How do I delete a Blrt conversation?

  94. B4.25 How do I search for a previous, ongoing, or archived Blrt conversation?

  95. B4.26 How do I reply to a Blrt with another Blrt within the same conversation?

  96. B4.27 Do I always have to send a Blrt to start or continue a conversation?

  97. B4.28 How do I check the date and time a Blrt or comment in a conversation was sent?

  98. B4.29 Can I start a new Blrt conversation with an existing Blrt?

  99. B4.3 How do I share my Blrt conversation?

  100. B4.4 How do I share my Blrt via Email?

  101. B4.5 How do I share my Blrt via Facebook?

  102. B4.6 How do I share my Blrt via Twitter?

  103. B4.7 How do I share my Blrt via SMS/Text Message?

  104. B4.8 How do I send a link/URL to my Blrt conversation?

  105. B4.9 How do I embed a Blrt?

  106. C1.1 Setting up the Blrt plugin for Atlassian JIRA

  107. D1.1 How do I check for application updates?

  108. D1.2 Where can I find the latest news from/on the Blrt app?

  109. D1.3 How do I leave a review for Blrt?

  110. D1.4 How do I invite users to join/sign up with Blrt?

  111. E1.1 What devices does Blrt support?

  112. E1.2 How do I access Blrts Knowledge Base from the web?

  113. E1.3 How do I access Blrts Knowledge Base from the app?

  114. E1.4 How do I contact the Blrt support team?

  115. E1.5 How do I contact Blrt?

  116. E1.6 I have an idea for a new feature. Can I get in touch with the Blrt team?

  117. E1.7 Explanation of Permissions - Blrt for Android

  118. E1.8 Explanation of Permissions - Blrt for iOS

  119. F1.1 I cannot hear any audio.

  120. F1.10 Web player error: Native Client plugin disabled

  121. F1.2 How can I troubleshoot Blrt issues?

  122. F1.3 Blrt does not record my audio.

  123. F1.4 Blrt can't access my Photo Gallery (iOS).

  124. F1.5 My Blrt did not fully save to the cloud.

  125. F1.6 I sent a link to my Blrt conversation and the person who received it can't view it.

  126. F1.7 I can't see the pages of my Blrt when I reach the record screen.

  127. F1.8 I can't paste the image from my clipboard.

  128. F1.9 Web player error: Necessary component missing

  129. How do I change my password for Blrt?

  130. What you'll find in Section A: Accounts & Settings.

  131. What you'll find in Section B: Using the Blrt App.

  132. What you'll find in Section C: Blrt API.

  133. What you'll find in Section D: News & Updates.

  134. What you'll find in Section E: Support & Feedback.

  135. What you'll find in Section F: Troubleshooting.

Feedback and Knowledge Base

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